Shipping policy
Last updated: June 24, 2026
Our goal is to make every delivery as smooth and reliable as possible. Please take a moment to read the information below before placing your order.
Where We Ship
We currently deliver to addresses within Canada. Your order is shipped directly to the delivery address you enter at checkout.
Order Processing
Every order is processed and dispatched within 1 to 3 business days (Monday to Friday). As soon as your parcel has been dispatched, you will receive an email with your tracking number.
Orders are not processed or shipped on weekends or public holidays.
Order Cut-Off Time
Orders placed before 5:00 PM (EST) are processed the same business day. Orders placed after this time are processed on the next business day.
Delivery Times
Estimated delivery times by destination:
| Destination | Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| Canada | Standard Shipping | 5 to 12 Business Days | FREE |
Total delivery time (processing + transit): 6 to 15 business days (Monday to Friday).
All shipping costs are displayed and charged in CAD. Standard shipping within Canada is free of charge.
Every parcel comes with a tracking number and delivery confirmation.
Carriers
Your order is delivered by our trusted partner Canada Post.
The carrier used for your order depends on your location and service availability.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can also follow your parcel at any time via our order tracking page, using your order number or tracking number.
Good to Know
The delivery times above are estimates and can vary due to circumstances outside our control, such as customs clearance, carrier delays or weather conditions.
Business days are Monday to Friday, excluding public holidays.
Thank you for your patience and understanding if a delay does occur.
Customer Service
Questions about your order or delivery? Our support team is happy to help.
Email: info@michelle-style.com
Phone: +1 (825) 786-4620
Customer Service Hours:
Monday to Friday: 9:00 AM to 5:00 PM EST
Saturday and Sunday: 11:00 AM to 4:00 PM EST
Business Information
Store Name: Michelle-Style
Company Name: Michelle
Company Registration Number: 90192230
Business Address:
Fortuinstraat 19 b, 4611NM Bergen op Zoom
Email: info@michelle-style.com
Phone: +1 (825) 786-4620
Michelle-Style is a trading name of Michelle.